FAQ: What happens when I reach my monthly request limit?

Audience: customers / pricing FAQ page. Plain-language, no technical setup
required.

Quick answer

If you're on a paid plan (Pro or Max) and you use up your monthly API
request allowance, further requests are paused (rejected) until the start of
the next calendar month. You are not automatically charged
pay-as-you-go for going over.

To keep making requests immediately, you can upgrade to a higher plan (for
example, Pro → Max), or contact support for a custom usage plan. Otherwise,
your quota resets automatically on the 1st of the next month.

Monthly allowances:

Pro: 10,000 requests / month

Max: 100,000 requests / month

What you'll see when you hit the limit

Once you pass your monthly allowance, the API responds with:

Status code: 429

Error code: request_limit_reached

Message: "Monthly request limit reached, consider upgrading for a higher
limit."

This is a clear, predictable signal — your app can detect the 429 /
request_limit_reached response and prompt you to upgrade or wait.

Common questions

Am I billed pay-as-you-go once I exceed my plan's limit?
No. Pro and Max are flat-rate plans. When you reach your monthly allowance,
additional standard API requests are simply paused — there is no overage charge
and no automatic switch to per-request billing.

When does my quota reset?
At the start of the next calendar month (the 1st). The reset is automatic;
you don't need to do anything.

How do I get more requests right now?
You have two options:

Upgrade to a higher plan — e.g. Pro → Max raises your limit to 100,000
requests per month. The upgrade takes effect immediately.

Contact support for a custom usage plan — if you need more than Max, we'll
help size a plan to your usage.

Is there also a per-minute limit?
Yes. Pro allows 10 requests per minute and Max allows 50 requests per
minute. If you send requests too quickly you may briefly see a 429
(rate_limit_exceeded) — this is temporary; just wait a few seconds and retry.
It's separate from the monthly limit.

Does the offramp/payment feature also stop at the monthly limit?
Offramp payments are billed separately (per transaction) and are not part of the
standard request quota. They draw from your wallet balance, so make sure your
wallet has enough funds for those.

Plan limits at a glance

Plan	Requests / month	Requests / minute	Over-limit behaviour
Pro	10,000	10	Requests paused until next month (no overage charge)
Max	100,000	50	Requests paused until next month (no overage charge)

Need a custom limit beyond Max? Contact support and we'll help size a plan to
your usage.

FAQ: What happens when I reach my monthly request limit?

Quick answer#

What you'll see when you hit the limit#

Common questions#

Plan limits at a glance#

Quick answer

What you'll see when you hit the limit

Common questions

Plan limits at a glance